Company Overview: We are an innovative e-commerce company in Singapore, dedicated to providing our customers with a seamless online shopping experience. As we continue to grow, we are looking for a talented E-commerce Content and Social Media Operations Specialist to join our dynamic team.
Position Summary: As the E-commerce Content and Social Media Operations Specialist, you will be responsible for developing and executing our company's e-commerce platform operations strategy while managing and growing our social media presence to enhance our brand image and customer engagement.
Key Responsibilities:
- Manage day-to-day operations on e-commerce platform (shopify), including product listings, order processing, inventory management, and customer service.
- Develop and implement social media content plans for platforms such as Instagram, Tiktok, Xiaohongshu etc.
- Write, edit, and publish various types of content, including blog posts, product descriptions, marketing emails, and social media updates.
- Analyze user data to optimize marketing strategies and improve user engagement and conversion rates.
- Monitor industry trends and adjust strategies to maximize engagement and conversions.
Requirements:
- A minimum of 2 years of experience in e-commerce and social media management.
- Familiarity with e-commerce platform operations and social media tools.
- Strong data analysis skills and market insights.
- Excellent written and verbal communication skills.
- The ability to work independently as well as be a team player.
Preferred Skills:
- Basic image and video editing skills.
- Experience with SEO and SEM is a plus.
- Bilingual ability: English and Chinese
Location: Orchard, Singapore
