General Description (Job Scope)
- The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
- Understand the objective of each parameters, definition, target, calculation, frequency, source, retrieval method.
- Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
- Collaborate with other departments to adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
- Analyse data trends to identify improvement areas, streamline and follow through to implementation.
- Construct value stream mapping and analyse data trends to identify improvement areas, streamline and follow through to implementation.
- This position requires traveling within the Singapore and Malaysia region for up to 75% per month.
Skills Required
- Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Powerapps, VBA) and Analytical tools (e.g. R-programming, Python).
- Proficient in Alteryx, Tableau, Adobe Suite (Acrobat, Illustrator), Oracle SQL Developer.
- Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. PowerBI).
- Good knowledge in latest automation technologies and implementation. (e.g. RPA, PowerAutomate, Machine Learning).
- Good knowledge in lean six sigma methodology, process mapping and value stream mapping to identify improvement areas.
- Strong presentation skills and able to articulate, communicate and present to multiple stakeholders.
- Fluency in Cantonese is essential for conducting stakeholder presentations.
- Strong problem-solving skills and experience in resolving problems creatively and innovatively.
- Frequently voice out opinions and share best practices to improve team performance.
Experience and Qualification
- Bachelor’s Degree holder in Logistics, Supply Chain, Data Analytics and/or Engineering, preferably with at least two years of working experience.
- Hands on experiences in Python, Robotics Process Automation (RPA), Low-code apps (PowerApps/PowerAutomate) and visualization tools (PowerBI).
- Lean Six Sigma and Business Analytics qualification will have added advantage.
- Positive mindset, team player and high desire for learning.
- Detail oriented, analytical and inquisitive.
- Self-starter, resourceful and innovative.
- Adaptable to fast moving working environment.
