The Role
The HR & General Administration Manager will be responsible for the full spectrum of HR functions for internal employees and HR Operations for consultants deployed at sites. The role will also handle general administrative duties to ensure the smooth running of the office.
Primary Responsibilities
- Lead the HR team, managing the entire employee lifecycle for both internal staff and client consultants in Singapore, including payroll processing and work pass applications.
- Handle hands-on payroll processing for all employees, including final settlements, timesheets, reimbursements, and CPF submissions.
- Administer day-to-day HR functions such as maintaining employee data and managing leave records.
- Collaborate with recruiters to onboard consultants for client projects, which includes overseeing employment pass submissions, facilitating background checks, and reviewing employment contracts.
- Spearhead employee engagement initiatives to improve satisfaction and retention.
- Manage offboarding processes, including IR21 submission and exit formalities.
- Maintain employee databases, oversee contract renewals, and serve as the main HR point of contact for client-related HR queries.
- Partner with managers and recruiters to provide proactive, consultative HR support and address grievances.
- Administer employment quarterly reports for the Ministry of Manpower (MOM).
- Generate employee reports as requested by clients.
- Ensure timely and accurate client invoicing.
- Upload and send invoices to clients in timely and accurate manner
- Implement and maintain policies to manage risk & compliance within the organization
- Oversee compensation and benefits administration, including group insurance and employee benefits.
- Manage relationships with brokers/insurers and handle group insurance renewals.
Secondary Responsibilities:
- Assist with general administrative tasks to support office management.
- Handle document-related tasks, including vetting, drafting, and editing contracts.
- Collaborate with other team heads to provide HR advice and create compliance-related documents for tender submissions.
- Support ad-hoc projects such as client RFP (Request for Proposal) bidding and transformation projects aimed at streamlining HR processes for improved efficiency
Key Competencies:
- Strong prioritization and multi-tasking abilities
- Numerical and analytical skills
- Proactive and strategic mindset
- Effective communicator across diverse teams
- Commitment to high standards of customer service, ethics, and confidentiality
Requirements:
- At least 7 to 10 years of work experience in a similar capacity in human resources function with people management experience
- Expertise in payroll processing and work pass applications
- Strong attention to detail, initiative, and the ability to work under pressure
- CEI certification required
- Proficiency in English
- Strong skills in MS Office Suite
Interested candidates please email your latest resume to [email protected]
