Why Join Hysses Singapore?
· Career Growth: Opportunities for professional development and career advancement.
· Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
· Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.
Key Responsibilities:
As a Retail Supervisor, you will oversee the daily operations and sales activities of the store, ensuring optimal performance and customer satisfaction. Your primary duties include:
- Reporting directly to the Operations Manager.
- Managing overall store operations and driving sales of aromatherapy products, skincare, and body products.
- Welcoming customers, assisting them in product selection, and providing expert advice and recommendations.
- Handling customer inquiries and service requests both in-person and over the phone.
- Ensuring excellent customer service through effective Customer Relations Management programs to foster client loyalty.
- Meeting or exceeding individual and team sales targets.
- Managing payment transactions and ensuring accurate cash and card reconciliations.
- Maintaining strict inventory control and accountability for stock levels.
- Receiving, processing, and restocking merchandise while keeping accurate inventory records.
- Ensuring the store's presentation aligns with brand standards in terms of cleanliness, organization, and product display.
- Managing daily store operations including staff scheduling, housekeeping, and customer service.
- Participating in training sessions and meetings, both internally and externally.
- Comply with all company safety regulations and maintain a professional demeanor at all times.
- Adhering to company policies regarding uniform, grooming, and overall conduct, with penalties applied for non-compliance.
Requirements:
- 3-5 years of experience in a related retail management role.
- Proficiency in English.
- Ability to work independently and collaboratively in a team environment.
- Strong organizational skills and results-oriented mindset.
- Keen attention to detail with a proactive and positive approach to challenges.
- High capability to multitask and perform efficiently in a fast-paced environment under minimal supervision.
- Strong sales orientation and drive to achieve targets.
Join Us:
· Become a part of a company that values your well-being and professional growth. At Hysses Singapore, you're not just an employee; you're part of a community that's dedicated to making a difference. If you're a motivated individual passionate about sales and customer service, we would love to hear from you.
