Job responsibility :
- Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently.
- Ensuring excellent customer service is provided to clients.
- Hiring and training spa staff
- Creating and implementing marketing strategies to attract new clients and retain existing ones.
- Keeping abreast of trends in the spa and wellness industry, including new treatments, products, and customer preferences.
- Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations.