Job Details:
- Office Location: Clarke Quay area (Mostly Islandwide due to field visit)
- Working Days: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week
Responsibilities:
- Conduct survey interviews via outbound calls and field visits to collect timely and reliable data with HR Professionals / Managers
- Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
- Compile, record, input survey returns and data accurately into the system
- Conduct data verification of completed survey cases to ensure accuracy and reliability of data
- Establish and maintain relationship with respondents throughout the project period
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Requirements:
- Strong phone and verbal communication skills along with active listening
- Experience with Key Performance Indicators (KPIs) preferred
- Willing and able to persuade respondents to participate in surveys
- Able to work in high pressure, stressful situations
- Selected candidates are required to complete the training course and passed the tests based on the given criteria
Please contact Terence at +65 9645 4048 your resume directly for fast response.
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