RESPONSIBILITIES
- This is an exciting Project/Programme Management opportunity to be part of the Singapore CTOO Transformation team – a function which partners with ABS, Industry, Regulators, and Internal Stakeholders to deliver pan-bank Industry and Regulatory Projects/Programs.
- Partnering with ABS and Industry Work Groups in developing requirements and specifications for the industry and regulatory led projects.
- The key focus of this role is successful delivery of the industry projects by engaging stakeholders from Business, Operations and Technology teams.
- The role requires strong Project Management and Agile Methodologies skills to manage Project Life Cycle - Initiation including obtaining approvals/backlog prioritization by QPR and Hive teams, Execution Requirements/User Stories, Design & Build and Testing and Implementation & Post Go-Live BAU Transition.
- The scope of this role goes across various Business, Product and Functions of country and group. It includes a blend of Functional and Technology domains and provides broader exposure to Banking Products and Process.
- Ability to work with onshore and offshore teams and embrace diverse and inclusive environment to thrive high performance.
Strategy
- Drive the Specification, Execution, and Implementation of the Industry/Regulatory Led Projects by ensuring the proposed solution align to T&O Strategy 25.
- Formulate and lead matrix Project Organization with shared accountability across businesses and functions to deliver the Projects with-in baseline schedule and cost.
- Ensure safe landing of Project Changes by adhering to Group Technology Change Management governance processes and Country PPIR processes.
- Work in partnership with the stakeholders to ensure the proposed solution is consistent, secure, and resilient by assessing risks including – Architectural Review, Information Security, Change Risk Assessment and Third-Party Security Risk Assessment.
- Measure and track financials & schedule to ensure the delivery is alignment to the baseline cost and schedule plans.
- Keep the clients at the heart of project scope and solutions to create great experience for them
Business
- Ensure the industry/regulatory specifications and requirements are delivered and the stipulated timeline met.
- Review Project progress and provide steer where the deliverables are lagging.
- Support delivery teams/squads to resolve issues and mitigate the execution risks.
- Escalate and seek management support where required to resolve showstopper issues that significantly impact the delivery.
- Work with relevant stakeholders to enhance client experience and innovation to enhance revenue potential
- Facilitate suitable executive forum (e.g., Pgsc) with the required representation from Country and Group Business, Function and Technology stakeholders.
Processes
- Deliver projects by adhering to Bank’s Project Management Standards and Software Development Framework (SDF)
- Ensure the Production changes follow Bank’s Technology Change Management Process
- Lead the Project teams to complete the required Third-Party Security Risk Assessment and SCBuy processes.
- Develop and track Financial, Schedule and resource plans through Bank’s tools such as Clarity and Planview
People & Talent
- Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations and work in collaboration with stakeholders.
- Is a key contributor to performance feedback to Transformation and Technology Operations management for key Group Technology personnel in country and ensure that such personnel objectives adequately reflect country TTO needs.
- Work closely with cross functional teams with different backgrounds in matrix teams and help embed a culture of continuous improvement
Risk Management
- Identify all the Project Risks through GRAM and CRA process and develop monitoring and mitigation plans for the identified risks.
- Steer the Project Teams to complete the required Information Security Assessment and comply to MAS TRM Guidelines
- Engage stakeholders to complete SCBuy process and Third Party Security Assessment as required
- Effective escalation and mitigation/resolution of key risks are critical for successful delivery
- Govern the Projects and Programmes following Bank’s Project Management Standards, Software Development Framework and Project Governance Policy.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Key Stakeholders
- Country Management Team
Country Business and Function Stakeholders - Group Business and Function stakeholders
- ABS and Regulators Project Teams (External)
- Industry Colleagues and Workforce Members (External)
- Vendors and Partners (External)
Other Responsibilities
- Embed Here for good and Group’s brand and values in SG CTOO ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
- 10+ years of relevant experience in Financial Services.
- Strong Project/Programme Management Experience with Relevant Certification.
- Change agent and critical thinker with interpersonal and communication skills.
- Experience or understanding of various technology platforms and tools (core-banking, Backoffice and payment systems, reconciliation, and finance applications)
- Proficiency in using collaboration tools such as Confluence, SharePoint, Mural and reporting tools Tableau, Clarity, JIRA and Planview.
- Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety or high volume of tasks while maintaining quality delivery.
- Understands the operational environment, processes and controls needed to execute requirements.
- A results-driven professional who takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up his/her sleeves’ to get the job done.
- Proven success in holding individuals accountable for progress against agreed deliverables.
Qualifications
- Degree in computer science or engineering or banking and finance or equivalant
- Certifications: Project Management Professional
- Certified scrum master
- Certified product owner
Role Specific Technical Competencies
- Project & Programme Management (Agile & Waterfall)
- System Development Framework
- Banking Products and Process
- Effective Communications
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
