Key Responsibilities:
- - Lead and supervise café associates, ensuring high standards of service and efficiency.
- - Train new staff members and provide ongoing guidance and support.
- - Oversee daily café operations, including managing shifts and delegating tasks.
- - Handle customer inquiries and resolve issues promptly and professionally.
- - Manage inventory levels, including ordering and restocking supplies as needed.
- - Assist in developing and implementing café promotions and special events.
- - Monitor staff performance and provide feedback to enhance team performance.
Requirements:
- Strong leadership and team management skills.
- - Excellent customer service and communication abilities.
- - Proficient in handling cash and using point-of-sale systems.
- - Ability to work in a fast-paced environment and manage multiple tasks.
Location: Singapore Islandwide 18 Outlets
5 Day Work Week