Job Summary
It is an exciting time to be joining Standard Chartered. Over the last few years we have been investing heavily in strengthening the way we identify, develop and deploy our talent across the Bank.
Our talent strategy is focused on unlocking the potential of all of our colleagues and with a significant business transformation underway we are looking for a commercially astute, highly collaborative and experienced Head of Talent Assessment to join our globally focused Talent, Learning and Resourcing Centre of Expertise.
In this role you will be responsible for defining, and delivering a refreshed assessment strategy that supports our business transformation and puts skills and technology at the heart of the colleague experience. You will lead a small team of Assessment Specialists and be the global practise leader for assessment solutions, offering pragmatic expertise and advice to HR colleagues and business leaders.
To be successful you will draw upon your deep technical expertise (and qualifications) in assessment and skills you have gained in building strong partnerships and working collaboratively with others. Critical to this role is the ability to balance your technical expertise with business needs, demonstrating the ability to join the dots and translating ideas into meaningful actions that move the business forward, at pace.
A background across a variety of HR disciplines, particularly in regulated industries will help you hit the ground running, along with experience in operating in complex, global organisations where balancing the needs of global and market specific contexts is key to overall success.
** This role can be based in Singapore or London **
Key Responsibilities
Role Specific
- Define, and oversee the implementation of the Banks talent assessment strategy and approach, with specific emphasis on ensuring a future focused and practical approach that considers the needs of all stakeholders
- Be the global practice leader for assessment solutions, offering pragmatic expertise and advice that enables the business to meet performance objectives and workforce transformation goals
- Set the Bank standard and approach for talent assessment, engaging closely with Heads of HR and COE partners to deliver a robust approach to the usage of assessment that balances the needs of today and builds for the future
- Responsible for overseeing and running the Bankwide portfolio of assessment products and solutions (both selection and development), with focus on overall candidate / colleague experience, maximising impact from assessment insights and ensuring overall compliance with regulatory obligations
- Collaborate closely with colleagues in People Capability, Resourcing, Organisation Development, Diversity & Inclusion teams to ensure that assessment solutions are fit for purpose and leveraged in a way that supports the delivery of the Banks overall People Strategy
- Actively engage with HR colleagues and business leaders to use people insights from talent assessments as an part of an integrated approach to talent management, enabling the deployment of the Banks top talent into the areas of greatest opportunity
Function Specific
Strategy
- Partner with key stakeholders to influence, shape, and deliver cross functional careers and talent management priorities that drive value across the Bank
Business Engagement
- Act as the point of contact for a specified business area to provide strategic advisory, subject matter expertise and consulting capability to support the delivery of the Banks careers and talent management objectives and key results
- Partner with relevant HR stakeholders to drive consistency and impact of talent practises, processes and key messages across the Bank
- Leverage workforce data and insight to demonstrate impact, effectiveness and influence people and talent related decisions across the Bank
- Proactively form credible relationships and drive impact of the function through availability of data that influences decision making across the business
Processes
- Where required, take delegated responsibility as the GPO and Product Owner for specific Talent related HR processes, products and platforms
- Ensure relevant HR processes are defined and managed to appropriately manage operational risk, employee experience and business impact
People & Talent
- As a People Leader, lead direct reports in a way that is consistent with our Valued Behaviours and Leadership Agreement
- Set and monitor responsibilities for colleagues supporting delivery of the role objectives and key results, ensuring that continuous, balanced feedback is provided in line with performance goals
Risk Management
- Ensure effective first line identification, management, monitoring and reporting of risks is undertaken in line with the Enterprise Risk Management Framework (ERMF) in a way that is consistent with the authority and responsibilities of the role
Governance
- Awareness and understanding of the regulatory framework, in which the group operates, and the regulatory requirements and expectations relevant to the role
- Maintain oversight of appropriate governance and controls, as they relate to the roles objectives and key results, and if necessary propose / implement changes as necessary
- Engage with relevant audit report findings and ensure feedback is acted upon
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal:
- Heads of HR and HR Business Partners
- HRLT
- HR Centres of Expertise
- HR Service Delivery and Operations
- Business Leaders and Colleagues
- Risk, Compliance and Group Internal Audit partners
External
- Relevant industry groups and professional bodies
- Strategic third-party partners
Our Ideal Candidate
- This is a technical specialist role that requires 10 years plus of experience of extensive expertise and career experience in the HR and Occupational Psychology domain. The candidate is required to have (or be working towards) a MSc Occupational/Organisational/IO Psychology (or equivalent) qualification to be considered for this role.
Role Specific Technical Competencies
- Talent Management - Knowledge of how an organization attracts, recruits, retains, identifies and develops talent; ability to develop the talent required for an organization to achieve its short-term and long-term goals
- Talent Development - Knowledge of colleague development objectives and methods; ability to design, implement and monitor an organization's talent development strategies
- Talent Assessment - Knowledge of theories, methodologies, technologies and systems used to evaluate individual/group's personality, attitudes, behaviors and performance; ability to design and implement measurements, analyze collected data, explain results and provide professional advices in an industrial-organizational environment
- Human Resources Consulting - Knowledge of policies, considerations and processes of human resources (HR)planning and development; ability to plan and develop an organization's HR operations in order to increase individual and organizational effectiveness
- Change Management - Knowledge of and ability to align the organization's people and culture with changes in business strategy, organizational structure, technology and business processes
- Workforce Analytics - Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information and metrics and apply the results to support business decisions.
- Industry Knowledge - Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.
- Effective Communication - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
