ROLE PURPOSE:
We are looking for an Individual to join our newly set up Aviation Hub in Asia whom have an experience and background within the Aviation Insurance Sector and knowledge and technical with the Aviation Insurance products under General Aviation, Airlines and Aerospace (Hull All Risks, Liability, Hull War, Loss of License, Personal Accident, Contingent policies). The candidate should act as a liaison between clients and/or producing brokers and placing brokers to ensure new business, renewal and mid-term requirements are fully understood and best met through the provision of suitable cover, appropriate pricing and efficient servicing.
KEY ACCOUNTABILITIES:
Planning:
- Determines own (and others’ as appropriate) work priorities and activities in line with agreed plans to ensure the achievement of personal and Team objectives
- Meets agreed targets
- Participates in team meetings as required, reporting on business progress within their area of expertise
- Manages assigned projects and contributes to other projects as required
- Provides relevant management information, as required
- Monitors and forecasts renewal and new business activity to aid effective planning and resourcing
- Conducts research and collects feedback from the market, to assist in the development of new products and wordings
- Seeks opportunities to grow the book of business
Technical:
- Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
- Collates and communicates clients’ requirements to ensure appropriate marketing of the risk
- Prepares or checks market presentations
- Liaises with and advises clients, investigating and resolving queries
- Is aware of, and satisfies, territory, tax and legislation requirements
- Responds to market and third party queries as appropriate
- Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
- Takes responsibility for data entry, credit control and chasing subjectivities where required
- Liaises with support technicians and IBA as required
- Assists in the review of product wordings to ensure these are appropriate to current requirements of clients and territories
- Checks Evidence of Cover and debit/credit notes for accuracy. (May be an authorised signatory for some types of client documentation)
- Ensures up to date records are maintained at all times on the Company systems
- Assists in planning the most appropriate insurance solutions for the client’s demands and needs
- Negotiates with underwriters to place insurance that balances quality, coverage and price
Policy, Process and Procedures:
- Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
- Co-ordinates prompt and accurate processing of data/information on relevant systems in order to support and improve high levels of client service/internal process execution, and to facilitate informed analysis
- Maintains appropriate client files, and oversee the prompt and accurate production of appropriate documentation to best meet client, company and regulatory requirements
- Ensures appropriate due diligence/sanctions checks are conducted in line with company procedures
- Adheres to company policies and procedures and obtain necessary authorisations at appropriate points in the process
Environment, Customer Focus and Relationships:
- Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant
- Provides support and assistance to clients and to senior colleagues
- Deals with client enquiries, renewals and mid-term adjustments
- Behaves with all clients (both internal and external) fairly and ethically
- Shares information that could be beneficial to the Operating Entity/Group
- Develops and maintains awareness and understanding of market dynamics and related cycles, to ensure work activities are effective
- Ensure transactions are conducted with full transparency
- Works with underwriters in a collaborative manner to ensure positive results for the business and for clients
- Accompanies other team members on client visits as appropriate
KNOWLEDGE/EXPERIENCE
· Key knowledge with Aviation Insurance Cover and policy wordings (Hull All Risks, Liability, Hull War, Personal Accident, Loss of License)
· Knowledge with Aviation Markets Across the globe
· Aviation Insurance Background is required as the role will be client facing and providing and advisory to the Insured / Reinsured and negotiates Insurance contracts on their behalf with Insurers
· Technical knowledge with Aviation Policy wordings as reviewing the client’s contracts
- Good understanding of the relevant regulatory environments and their requirements.
- Knowledge of the market including an awareness of competitors, specific territory knowledge, cultural awareness
- Relevant product line experience required
- Has a number of years’ experience within their area of product expertise
- Good understanding of Team objectives and how own role contributes to these
- Specific systems’ knowledge relevant to the role
- Is positively regarded by their colleagues and clients
- Attainment of the LLMIT(the Lloyd's and London Market Introductory Test) where relevant to the role
- Working towards or has attained ACII (although this is not critical)
