Mon to Thurs 8.30am - 6pm
Fri 8.30am - 5.30pm
Job Summary:
• We are seeking an experienced and skilled Marketing and CRM Executive to develop and implement marketing strategies and manage customer relationships to drive business growth and brand loyalty for our brand.
• The successful candidate will lead marketing and CRM campaigns and collaborate with cross-functional teams to achieve business objectives.
Responsibilities:
• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth for our brand
• Optimize CRM systems to enhance customer relationships and loyalty
• Analyze customer data to identify trends, preferences, and behaviors
• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives
• Develop and maintain relationships with external partners, influencers, and media outlets
• Ensure brand consistency across all marketing channels and communications
• Stay up-to-date with the latest marketing technologies and tools, making recommendations for their adoption and implementation
Requirements:
• Degree in Marketing or a related field
• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands
• Proven track record of successful marketing campaigns and CRM strategies. Meticulous and detail-oriented with a customer-first mindset
• Excellent communication, project management, and leadership skills
• Familiarity with marketing automation platforms and tools (e.g. Salesforce)
• Proficient in MS Office (PowerPoint, Excel, Word)
