- Manages and monitors all installed systems and IT infrastructure to be in line with SOP (standard operating procedure) in place.
- Defines customers’ needs and functionalities.
- Assists in the coordination of system related activities and evaluation of the implementation design.
- Installs, configures, and tests operating systems, application software, and system management tools.
- Providing Level 1 and 2 support
- Responsible for supporting operational systems satisfying contractual Service Level Agreement (SLA)
- Performs and manages routine preventive maintenance and operational activities promptly and effectively (e.g. OS patching)
- Evaluates the existing systems and provides the technical directions.
- Collaborates and manage various stakeholders to ensure high quality deliverables within the guidelines, policies, and procedures.
- Anticipating, troubleshooting and rectifying systems related issues.
- Continual maintenance of security, including backup and redundancy strategies
- Liaising with 3rd party vendors, IT providers, etc. for support where required
- Provide system documentations and reports
Requirements:
- BS/MS degree in Computer Science, Engineering or a related subject
- At least more than 2 years of experience in System administration, including installing, configuring and troubleshooting UNIX /Linux based or windows server environments.
- Experience with virtualization and containerization (e.g., VMware, Hyper-V)
- Experience with network devices (e.g. firewall, switch) and networking knowledge (OSI network layers, TCP/IP)
- Experience with monitoring systems and shell / bash script for task automation is an added advantage.
- Solid experience in the administration and performance tuning of application stacks is an added advantage
- Pro-active, resourceful, willing to learn and able to work independently as well as in a team
