Duties & Responsibilities:
Operations:
-Managing reservations through the various channels and ensuring guests are well accommodated
-Providing a warm welcome to guests at the restaurant
-Managing walk-in guests and table reservations
-Ensure good turn over of tables and maximise covers during each service
-Provide excellent and eloquent service of food and drinks
-Ensure smooth and polite payment process
-Build lasting rapport with guests
-Ensure cleanliness and high hygiene standards of all service areas
-Ensure orderliness of the restaurant and the interior decor and greenery is beautiful for guests and customers
-Help with other service areas like waitressing, preparation of beverages, and stewarding as and when required
Requirements:
- Excellent attitude and very hardworking
-Well-groomed and presentable
-Excellent communication and soft skills
- Very passionate about service, food and drinks
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
