1. Troubleshooting, servicing and repairs of all devices Laptop/Mobile/Desktop
2.Providing high-level technical support to external customers at their location
Interfacing with cross-functional work teams such as field applications, customer support/services, product management.
3.Creating and maintaining service information in the company enterprise database
4.Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application.
5.Updating the software, in case of software related issues.
6. Cloud Based MS Office and Accounting Application Expertise.
Industry: Hardware and Networking
Functional Area: IT Hardware , Technical Support, Telecom Engineering, Cloud Technician.
Role: Senior Service Engineer/Technician
*must willing to fly customer zones as per project assigned.
Employment Type: Permanent Job, Full Time
* 8 to 12 years of experience performing Service Engineer in a large enterprise environment
* Exceptional customer service skills with expertise in troubleshooting, diagnosing and solving complex
computer-related problems.
* Ability to work professionally with all levels of client organization staff.
*A wide degree of creativity, leadership, and latitude is expected.
*Relevant and demonstrable technical support service experience in a software environment.
*Provide Training to Local Resource and Student in Cloud based E commerce,Accounts application
