Requirements:
- Min: 2-3 years relevant experience
- Qualification: Min O'Level/A Level or equivalent
- Fluent in Mandarin and English
Responsibilities:
- Attend to walk-in or call-in clients’ enquiries in proper manner and right attitude. Arrange appointments efficiently to minimize client’s waiting time.
- Register new client and brief clinical procedures when necessary. Solve client’s concern and problem with best effort.
- Collect client’s feedback and direct client complaints to correct channel. Provide general cleaning and troubleshooting of hearing aids.
- Prepare and monitor hearing aid/ear mould/accessories orders.
- Keep proper record and update hearing aid and accessories inventory, client database and financial data.
- Perform billing and payment collection and payment collection in timely manner.
- Assist in sales and promotional activities when required.
- Maintain clean, tidy and hygiene working environment.
- Professionally attired to work.
