About Us:
B Alliance is committed to delivering quality IT services to our clients. We are looking for a motivated and skilled Assistant Infrastructure IT Manager to join our team. This role is essential in managing our end-user devices and ensuring that our IT policies are effectively implemented and maintained. He/she would need to response to email, short messaging system and MS team request from end user
Key Responsibilities:
- Assist in the management of end-user devices, ensuring optimal performance and user satisfaction.
- Collaborate with the IT team to draft, implement, and uphold IT policies and procedures.
- Communicate effectively with stakeholders to provide updates on infrastructure projects and policies.
- Support the IT Manager in troubleshooting and resolving technical issues as they arise.
- Participate in planning and executing IT initiatives that enhance user experience and operational efficiency.
- Maintain documentation for IT processes, policies, and device inventory.
- Ensure infrastructure are maintain and backup are carried out accordingly.
Qualifications:
- ITE and above in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or infrastructure management, preferably in a similar role.
- Strong understanding of end-user device management and IT policy implementation.
- Excellent communication skills, both written and verbal, with the ability to update and engage stakeholders.
- Strong team player with a proactive approach to problem-solving.
- Familiarity with ITIL or other relevant frameworks is a plus.
What We Offer:
- Competitive salary $3,600-$4,500
- A collaborative and supportive work environment.
Place to work: along kim keat road
How to Apply:
If you’re passionate about technology and welcome challenge in the everchangign IT world, we’d love to hear from you! Please submit your resume to [email protected]