Mid-Market is a part of Meta’s Small and Medium Business Group, a global sales function focused on connecting small and medium businesses around the world with their customers and helping them grow through Meta's advertising solutions. Small and Medium businesses are the backbone of the Asian economy and our mission in SMBG is to drive growth and transformation for our partners by cultivating trust and inspiring innovation.
Meta is seeking an exceptional sales leader to build, motivate and empower a team of Account Managers that partner with clients across Taiwan and Hong Kong to maximize returns from their marketing investments with Meta through consultations, campaign optimization, education and support. In addition to developing a high-performing consultative sales team that exceeds quarterly revenue, operating KPIs, and product goals, this role will collaborate with other teams and regions to define, test and scale strategic programs that grow the market and improve the Meta experience for clients.
Ideal candidates possess exceptional ability to coach / develop / motivate team members, a passion for growing business through rigorous sales planning and consultative techniques, a keen eye for process improvement and a willingness to roll up sleeves to execute tactics. Success in this role requires the ability to thrive in a dynamic and changing environment, think strategically while being on top of operational goals, and motivate others to help achieve results.
Responsibilities
- Coach, develop and motivate a high-performing sales team to drive Meta customer metrics against territory goals with both a consultative approach and scalable approach
- Empower the team with relevant expertise and resources to deliver strategic advice, advertising solutions tied to client objectives and tactical policy / troubleshooting guidance
- Establish team goals and work with team to devise strategies and tactics to execute, measure and scale results
- drive a high level of operational rigour across sales and business operations
- Collaborate with other Meta teams and regions to develop and drive programs that grow the market and/or improve the Meta experience for clients
- guide team to identify and drive opportunities with a test-and-learn mindset
- Team development including recruiting, training, mentorship and career guidance
- support every individual to realize their full potential
Minimum Qualifications
- Experience reaching and exceeding sales revenue goals by building trust with clients and driving customer growth through consultative sales and scalable programs
- Experience thriving in a dynamic, collaborative environment with a strong analytical and strategic planning background
- Fluency in English and Mandarin are required as this role will collaborate with external stakeholders whose usual business language is English and Mandarin
- Bachelor's degree or equivalent practical experience
- Track record of inspiring, leading and developing others, directly managed or as a peer
- Experience leading XFNs through change and driving operational excellence through data, process & systems
- Knowledge about the digital ecosystem and business landscape in Hong Kong, Taiwan, Greater China region
- 10+ years of client service or sales and marketing experience
Preferred Qualifications
- Strong working knowledge of the digital marketing industry and experience with direct response online and social advertising campaigns
- Prior work experience and strong working knowledge of digital media and direct response marketing
- Proven direct sales team management experience
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
