J00006116
- Installing new hardware and complex products while ensuring that they work correctly and safely
- Educating the hardware users about the correct use and upkeep of their products
- Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center
- Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed
- Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices
- Handling customer relations in a professional and friendly manner
- Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience
