The Role
· Perform support duties to ensure the smooth operation of clinics and adherence to established procedures, such as:
· Maintaining clinic facilities and assets daily
· Handling incoming calls and correspondence, responding to inquiries as necessary
· Maintaining office filing systems and databases
· Ensuring data accuracy and integrity in all records
· Establish and maintain effective communication and coordination with ship crew, agents, and transporters to ensure smooth medical operations, such as:
· Coordinating and facilitating movement of crew members and doctors between vessels, agents, and clinics
· Providing customer service to clients by addressing inquiries, resolving issues, and ensuring client satisfaction
· Ensure proper account management, such as:
· Maintaining accurate records of client interactions, contracts, and service agreements
· Working with finance team to generate invoices and statements of account
The Person
· Minimum Nitec qualification
· Excellent communications skills with strong command of the English language
· Proficient in MS Office applications (Word, Excel, Outlook)
· Team player who is able to perform tasks independently
· Ability to perform ship boarding tasks
· Availability for standby duty after office hours to provide necessary support for maritime medical services
· Excellent time management skills and ability to multitask and prioritise work
Interested candidates please send in your resume to:
EA Personnel: Valerie Yong Kian Fung
CEI No.: R1103704
Recruit Express Pte Ltd, EA License No.: 99C4599