- To train new/existing employees and recommend disciplinary actions where applicable.
- To handle all customers’ feedback
- To ensure good safety practices in the course of work.
- Provide a high standard of hygiene and cleanliness within the assigned area
- Manage work execution and performance of junior staff.
- Provide adequate training and coach staff to meet the required contractual standards.
- Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
- Implement and recommend operation plans to improve work processes and service quality
- Supervises and guide the cleaners assigned to an area.
- Follows-up with work instructions given by the Executive related to the cleanliness of an area.
- Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.
- Supervises daily and monthly planned periodic works allocated to an area.
- Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.
- To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services
- Carry out regular inspections to the building and its facilities to maintain a high service delivery level
- Planning of work schedules and deployment of manpower
x
