To handle all customers’ feedback
To ensure good safety practices in the course of work.
Provide a high standard of hygiene and cleanliness within the assigned area
Manage work execution and performance of junior staff.
Provide adequate training and coach staff to meet the required contractual standards.
Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
Implement and recommend operation plans to improve work processes and service quality for the organization
Supervises and guide the cleaners assigned to an area.
Follows-up with work instructions given by the Executive related to the cleanliness of an area.
Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.
Supervises daily and monthly planned periodic works allocated to an area.
Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.
To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services
Carry out regular inspections to the building and its facilities to maintain a high service delivery level
Planning of work schedules and deployment of manpower
To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
To train new/existing employees and recommend disciplinary actions where applicable.
To handle all customers’ feedback
To ensure good safety practices in the course of work.
Provide a high standard of hygiene and cleanliness within the assigned area
Manage work execution and performance of junior staff.
Provide adequate training and coach staff to meet the required contractual standards.
Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
Implement and recommend operation plans to improve work processes and service quality
Must need to work on Weekends and public holidays
Develop new accounts and source new business opportunities
Project Management
Planning of work schedules and deployment of manpower
To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
To train new/existing employees and recommend disciplinary actions where applicable.