About the Client:
This leading global financial services company is known for its commitment to customer excellence and innovation.
Responsibilities:
Provide prompt, professional customer support by handling inquiries and fulfilling service requests efficiently.
- Respond to phone and email inquiries in a timely, professional manner.
- Accurately update and manage customer data in the CRM system.
- Follow up on customer requests and ensure timely issue resolution.
- Collaborate with stakeholders to fulfill customer service requests effectively.
- Prepare and process service requests, ensuring accurate and efficient delivery.
The ideal candidate will have experience in policy processing, particularly in personal lines, and possess strong problem-solving skills.
Skills/Requirement:
- Diploma with relevant experience in customer service roles.
- Strong interpersonal skills and excellent communication skills with a focus on customer satisfaction.
- Detail-oriented, organized, and able to work both independently and collaboratively.
- Cheerful disposition, high integrity, and a strong sense of accountability.
If you're passionate about delivering top-notch customer service and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity.
To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]
We regret to inform you that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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