About the Client:
A fantastic opportunity for a Customer Policy Services Specialist has just become available at a globally renowned financial services firm.
Responsibilities:
Support policy changes and assignments while ensuring compliance with regulatory standards and service efficiency.
Key Responsibilities:
- Process policy changes and assignments in compliance with service and regulatory standards.
- Collaborate with stakeholders and resolve inquiries from policyholders and representatives.
- Perform UAT for system enhancements, regulatory initiatives, and process improvements.
- Support internal teams in addressing appeals and complex customer inquiries.
- Identify risks, share best practices, and contribute to compliance improvement efforts.
You should be customer-focused, a strong team player, and capable of collaborating with different departments.
Skills/Requirement:
Key Requirements:
- Diploma or degree with 1+ years’ experience in insurance or finance.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication and customer service skills.
- Strong interpersonal abilities, a team player, and detail-oriented.
- Analytical mindset with the ability to adapt to new processes and changes.
If you're looking to advance your career in a company that values innovation, compliance, and teamwork, apply today for this exciting opportunity!
To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]
We regret to inform you that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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