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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer (MNC / Warehouse)
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Customer Service Officer (MNC / Warehouse)

People Profilers Pte. Ltd.

People Profilers Pte. Ltd. company logo

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)


Responsibilities:

  • Ensure customer’s orders are processed in a timely and accurately manner
  • Ensure reports are submitted on a timely to established customer’s schedules
  • Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
  • Liaise and update customer closely to resolve customer orders or shipments related issues
  • Initial cycle count as per schedule
  • Ensure proper keeping of cycle count sheet for audit trail purpose
  • Be responsible in reconciling all stock discrepancies
  • Inventory Management for Customer’s WMS system
  • Ensure all billings are done timely & accurately with all necessary supporting documents
  • Collate and compute the monthly KPI report
  • Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

  • Customer Service Orientated and team player
  • Product and System knowledge & MS Office Skills

Job ID: LRYWW876



All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.


Kindly email your resume in a detailed Word format to [email protected]


We regret that only shortlisted candidates will be notified



People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747


EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

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