At Asia MatteLab, we’re dedicated to providing top-notch scientific equipment and support to researchers across the APAC region. We help brands enter the Singapore market and ensure researchers have the tools they need for breakthroughs. We’re looking for a passionate Service Engineer who loves learning, problem-solving, and making sure lab equipment runs perfectly!
What You'll Do:
- Learn & Master a variety of laboratory equipment—installing, maintaining, and troubleshooting it like a pro.
- Diagnose & Fix equipment issues using logical, step-by-step approaches, ensuring minimal downtime for customers.
- Collaborate with manufacturers to get the best technical support when you need it.
- Keep Customers Happy by making sure their systems are up and running ASAP and handling repairs with care and urgency.
- Document & Remember fixes and solutions so future repairs can be done even faster!
Who You Are:
- A fast learner who enjoys understanding how things work and loves hands-on technical work.
- A logical thinker who enjoys diagnosing and fixing equipment problems.
- A customer champion who prioritizes minimizing downtime and providing top-notch support.
- A great communicator who works well with both customers and manufacturers to solve issues quickly.
- A team player who is eager to grow with a supportive, fast-growing company.
Qualifications & Experience:
- Diploma or Degree in Engineering (Mechanical, Electrical, or related fields), Biomedical Science, or related disciplines.
- Hands-on experience with laboratory or scientific equipment is a bonus, but those who are independent with a passion for learning are welcome.
- Strong troubleshooting skills with a logical approach to solving technical issues.
- Excellent communication skills to interact with customers and manufacturers effectively.
- Customer-focused attitude with a passion for ensuring equipment runs smoothly and minimizing downtime.
Why Join Us?
- Hands-On Learning: You’ll get to work with a wide range of high-tech lab equipment and learn continuously.
- Real Impact: Your work will help researchers achieve their goals by keeping their equipment in top shape.
- Career Growth: We’re a growing company, and you’ll have the opportunity to grow with us, with plenty of room for career progression.
- Supportive Team: You’ll be part of a collaborative and dynamic team that’s always ready to help.
Ready to Be the Hero in the Lab?
If you're excited about the idea of learning, problem-solving, and helping customers succeed, we want to hear from you! Join us in making sure that lab equipment runs flawlessly and be a part of the scientific breakthroughs of tomorrow.
