What You’ll Actually Do!
You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise’s partners who utilise Wise's platform/API services:
Ensuring that we offer an excellent due diligence support and onboarding experience specialised attention for platform end-customers;
Reviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfers;
Identifying, gathering data to supporting and escalating product issues (bugs);
Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring);
Working with other Due Diligence teams to expand PDD coverage to all necessary regions;
Having a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographies;
Performing Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger events;
Providing guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;
Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholders;
Keeping up to date with updates and changes in Wise’s internal risk-based approach to KYC/CDD.
