•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry
• Selling of products and services
• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email
• Handle POS system and collecting payments
• Handling customer’s feedbacks
• Assist marketing team
• Improving customer service procedures, policies and standards
REQUIREMENTS:
• Team player
• Excellent verbal and written communication skills
• Possess strong interpersonal, efficiency & organisational skills
• Multi-tasking capabilities and willingness to go for the extra mile
• Able to converse in English
• Able to converse in Mandarin will be helpful as well
• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period
• 5.5 days work week
Base Salary $2000 - $2800 depending on expereience
Plus commissions
