Jobs Responsibilities
- Resolve complaints in an independent, effective and timely manner within the firm’s service standards
- Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
- Manage customer surveys and call-backs with accuracy and in a timely manner
- Support delivery of projects and monthly statistics
- Perform other duties periodically assigned by team lead
Job Requirements
- Prior customer service experience from banks/insurance/financial institutions
Application Procedures
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)
We regret that only shortlisted candidates will be notified.
