Job description:
• Drive sales
• Handle customer enquiries, feedback, and complaints with professionalism and a problem solving attitude
• Develop a deep and clear understanding of the company’s range of products and be able to communicate the information to customers clearly
• Prepare quotation, invoices and delivery orders
• Maintain the company’s inventory and order trackers to ensure that they are accurate and up to date
• Handle scheduling of deliveries for customers’ orders
• Assist with ad-hoc and periodic stock-take
• Company website review and updating to ensure that the information available online is accurate (e.g. production dimensions, stock availability)
• Handle documentation and record keeping (e.g. invoices and expense trackers)
Requirements:
• Strong command of the English language, written and spoken
• Professionalism and attention to detail
• Strong organisation skills and ability to multi-task
• Good communication skills and telephone etiquette
• Energetic and self-motivated with a positive mindset
• Proficient in Microsoft Word, Excel and Google Workspace
Working hours: 9:30am to 6:30pm, 5 or 6 days a week.
Other notes:
• Singaporeans and PR only.
• Written and spoken Mandarin capability preferred but not essential
• Experience in a related industry preferred (e.g. interior designers)