JOB SUMMARY
- This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
- To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours as well as our brand promise, Here for good.
- We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
- The successful candidate should have knowledge of Artificial Intelligence models, particularly large language models (LLMs), and will drive the implementation of AI driven solutions for business advisory and regulatory change management initiatives. The role requires a strategic approach to align AI capabilities with business goals within risk management frameworks. The individual will collaborate across functions to deliver AI capabilities that optimises compliance & risk advice and regulatory change management processes, driving innovation in a dynamic work environment.
- The responsibilities include, working across CFCC, Risk, T&O, AI and Data Specialist teams to perform the following:
- Develop and refine the AI product vision and roadmap to ensure alignment with CFCC and Risk stakeholders
- Convert complex compliance & risk automation needs into practical AI driven solution, focusing on the scalability and configurability.
- Engage with stakeholders across CFCC, Risk, AI/Data teams to facilitate initiative involving AI capabilities, identify challenges and provide expert guidance on AI driven solution.
- Lead the Proof-of-Concept (PoC) exercises for AI/LLM technologies, track progress, evaluate outcomes, and ensure successful development of AI solution.
- Identify, assess and manage AI delivery related risks, issues and dependencies.
- Ensure model are trained with relevant data, avoiding overfitting and biases.
- Ensure all AI models have feedback and monitoring mechanism embedded, focusing on ongoing improvement in model performance.
- Collaborate with various initiative level workstreams to align delivery and manage inter dependencies.
RESPONSIBILITIES
Strategy
- Develop and execute a product vision and roadmap for AI solutions that meet the strategic objectives of business advisory and regulatory change initiatives.
- Collaborate with leadership to ensure AI solutions align with CFCC & Risk strategy and address critical efficiency needs.
- Assesses emerging AI trends and technological advancements, specifically in LLMs.
Business
- Build and maintain an effective and constructive relationship with all CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist and Risk Teams that is based on trust, capability and integrity, understanding efficiency needs, identify challenges.
- Lead POC engagement and tracking for AI/ML initiatives.
- Support delivery of self-service capabilities to support the Bank’s overall CFCC Risk Management strategy. This includes (but not limited to): taking ownership of incoming queries by not handling them off, taking a leading role in actively becoming the go-to person for all AI capabilities related matters for CFCC & Risk.
- Translate complex business needs into product features and functionalities, focusing on scalability and configurability.
- Execute high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the efficiency goals.
- Advanced level expertise of AI models, providing business value, enhanced decision-making and drive process automation.
Processes
- Establish and manage AI driven self-service, workflows and processes.
- Independently perform deep dive reviews and thematic analysis to completion.
- Continuous improve and calibrate the AI models, approaches, practices and methodologies.
- Provide actional risk insights to stakeholders.
- Keep track of and provide advice to relevant stakeholders on the interpretation and application of AI capabilities, best practices and governance related to AI implementation.
- Implement processes to surface and manage AI/ML-related risks appropriately.
- Ensure AI/ML solutions are integrated seamlessly into existing workflows and processes.
People & Talent
- Collaborate with Data and AI team leads to ensure successful delivery of workstream (WS) objectives.
- Provide guidance and support to team members involved in AI/ML projects.
Risk Management
- Ensure that all AI solutions adhere to internal risk management framework.
- Embed feedback mechanism for continuous monitoring and risk mitigation of AI driven risks
- Proactively identify, escalate, mitigate, and resolve AI/ML-related risks.
- Ensure compliance with the Group’s risk management policies and frameworks.
Governance
- Ensure model monitoring for AI capabilities are managed in accordance with internal governance requirements.
- Ensure all relevant approvals are obtained before implementing AI capabilities.
- Build in the identification and escalation feature for potential model risk risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Ensure AI capabilities are designed to ensure transparency and traceability for LLM driven decision making.
- Ensure human-in loop, where required, based on agreed and established risk appetite.
Key Stakeholders
- Global Product Owners covering respective CFCC & Risk products
- Business Advisory and Reg, Change CFCC & Risk W/G members
- Artificial Intelligence specialist team
- Chief Data Officer and teams involved in developing Data analytical products
- T&O teams for Business Advisory and Regulatory Change Management deliveries
- PMO
Other Responsibilities
- Embed Here for good and Group’s brand and values in the Professional Services, Risk Insights team.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
Our Ideal Candidate
- 12+ years of overall working experience in Banking or Financial Institution or Regulator or Fintech or equivalent industry
- 7+ years of experience as a Product Owner or similar role, with proven expertise in AI and non-AI models and their business applications
- Bachelor’s or Masters’ degree in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field
- Deep understanding of AI, ML and LLM technologies, with ability to assess emerging AI trends and integrate them into business solution.
- Hands-on experience with data analytics, model development, and deployment in a business context.
- Comprehensive understanding of CFCC & Risk functions
- Proven ability to manage cross-functional teams and ensure successful delivery of model implementation.
- Excellent communication skills with the ability to translate complex technical concepts into clear nosiness terms for diverse stakeholders.
Role Specific Technical Competencies
- Business Acumen, Product and Operations
- AI and non AI models
- CFCC or Risk domain knowledge
- Leadership (Influencing and Inspiring)
- Managing Change Advanced
- Data gathering, analytics and insights
- Collaboration and Stakeholder Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
