Responsibilities:
- Allocate Learning Center training room resources efficiently by addressing incoming requests.
- Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.
- Set up and arrange training rooms to accommodate the specific needs of different events.
- Communicate with internal stakeholders to ensure alignment on event requirements and expectations, coordinating logistics.
- Coordinate with external food & beverage and transportation vendors for events hosted at the Learning Center, ensuring seamless delivery and client satisfaction.
- Assist in the logistics and execution of training programs and events, including hotel bookings, visa invitations, transportation, and technical setup as required.
- Manage pantry supplies and stationary inventory, ordering, monitoring and replenishing to maintain the smooth operation of the Learning Center.
- Ensure cleanliness and functionality of Learning Center facilities, upholding high standards of presentation to provide a conducive learning environment.
- Provide exceptional customer service by supporting clients and participants, addressing inquiries and concerns promptly and professionally.
- Perform any other ad-hoc duties assigned.
Requirements:
- Currently pursuing a Diploma or Higher Nitec in Event Management, Business Management, Hospitality and Tourism Management, or a related field.
- Comfortable with physical tasks (arrangement of tables & chairs) and capable of managing food & beverage arrangements.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Good communication skills, actively listening to understand internal and external stakeholders and embracing a collaborative approach
- Meticulous attention to detail in logistics, room setup, and inventory management.
- Good customer service skills, promptly addressing inquiries.
- Fosters a respectful work environment by building positive relationships and demonstrating consideration for all colleagues.
- Proactively identifies issues, takes initiative, and seeks feedback to continuously improve performance and personal development.
- Flexibility to work extended hours occasionally to support successful event delivery.
- Maintains a professional and adaptable demeanor in challenging situations, thriving in a fast-paced environment.
