Workplace Ambassador - Receptionist
Work Dynamics - Integrated Facilities Management
Duties & responsibilities
What this job involves –
Site Operations
- Create a comfortable, welcoming and hospitable experience for employees and their guest.
- Boost agility in the workplace by managing up-to-date visitor information.
- Handle internal & external calls and correspondence.
- Anticipate client needs through observation to create memorable experiences.
- Manage stationery requisition and related inventory management.
- Adhoc responsibilities assigned by the client.
Customer Services
- Foster a sense of hospitality and create happiness at work for our team, our client and their guest.
- Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.
Visitor Management
- Provide personable and efficient visitor registration services.
- Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
- Enhance safety and security of our client’s facility by management of visitor movement.
- Execute emergency response plan to ensure safety of client and guest when necessary.
Concierge Services
- Deliver concierge service with local expertise and insider knowledge.
- Manage transportations request from visitors and employees.
Conference Meeting Room Booking
- Assist & educate client to achieve a smooth and efficient process for meeting room bookings.
- Enhance user comfort by efficient turnaround of meeting rooms.
- Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.
Experience Support
- Calling upon the resources of the JLL Regional Experience Manager, assist our client with their workplace experience initiatives and events,
- Assist with the design, remote organisation and Coordination of client events
Mail Delivery Services
- Organise receipt and deliveries of all mails and courier services.
- Manage mail distribution records and mail logs .
