Responsibilities:

• Monitor and manage overdue accounts, ensuring timely collection of outstanding debts through phone calls and emails.
• Prepare and send monthly statement of account and reminder letters to customers.
• Generate monthly AR aging reports and provide updates on account collection status.
• Investigate and resolve balance discrepancies, performing account reconciliations as needed.
• Set up new customer accounts and maintain accurate, up-to-date customer account information in the System.
• Handle additional tasks and ad hoc duties as required.

Requirements:

• Diploma/Degree in Accounting/Finance/Business
• Prior experience in credit control and collections is advantageous
• Strong communication skills and confidence in engaging with customers
• Proficiency in MS Office applications
• Ability to work independently while being a strong team player