Responsibilities
- To perform installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
- To provide after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
- Work with principals to diagnose technical problem, determine the solution and assist customer in implementing the fix.
- Effectively communicate and coordinate with principals and customers for equipment installation and OEE improvement.
- To conduct on-site evaluation for electronics assembly and inspection equipment at customer sites.
- To provide basic operation and maintenance training to customers.
- To support sales in technical support and application of products.
