Receptionist (School)

Job Title: Receptionist
Location: Valour Primary School, 49 Punggol Central
Contract Period: 1 January 2025 – 31 December 2025

Receptionist 1 - Working Hours:

• Mondays to Thursdays: 7:00 AM to 4:15 PM (inclusive of a 45-minute lunch break)
• Fridays: 7:00 AM to 3:45 PM (inclusive of a 45-minute lunch break)
• Note: Service is not required on Saturdays, Sundays, and gazetted public holidays.

Receptionist 2 - Working Hours:

• Mondays to Thursdays: 8:15 AM to 5:30 PM (inclusive of a 45-minute lunch break)
• Fridays: 8:45 AM to 5:30 PM (inclusive of a 45-minute lunch break)
• Note: Service is not required on Saturdays, Sundays, and gazetted public holidays.

Scope of Services:

The Receptionists will be responsible for the following tasks:

1. Attending to all incoming phone calls, enquiries, and deliveries promptly.
2. Welcoming and attending to walk-in students, teachers, parents, visitors, and school stakeholders with care and empathy.
3. Contacting parents of unwell students to be taken home or for students who have been absent.
4. Providing basic first aid to injured/unwell students and maintaining the sick bay, including first aid supplies.
5. Managing the General Office reception counter, ensuring it is clean and tidy.
6. Handling simple office administrative tasks, such as receiving and directing incoming mails/packages, making trips to the Post Office, managing and distributing notifications, filing, collating, and printing documents.
7. Calling and engaging with parents on administrative matters (e.g., GIRO forms, financial aid supporting documents).
8. Performing administrative tasks using basic Microsoft Office (Word, Excel), including data entry and document preparation.
9. Assisting with ad-hoc tasks, such as P1 registration exercises, emergency drills, etc.

Qualifications, Skills & Experience Required:

For Both Roles:

• Minimum 2 years’ experience in front desk reception duties.
• GCE “O” level certificate with at least 2 “O” level passes.
• Proficiency in basic MS Office (Word, Excel).
• Good communication and interpersonal skills.
• Able to read, write, and converse in English.
• Warm personality with good customer service and telephone etiquette skills.
• Able to work independently and as a good team player with initiative.

Additional Advantage for Receptionist 1:

• Relevant reception experience in a school setting would be highly advantageous.