Job Description:
- Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
- Ensure operational processes meet client expectations, providing timely and accurate deliveries.
- Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
- Regularly review and update company policies and procedures to remain compliant with industry standards.
- Handle customer complaints, ensuring prompt service recovery and continuous improvement.
- Review existing processes to identify areas for performance enhancements and operational efficiency.
- Promote and maintain a positive, healthy, and safe work environment for all employees.
- Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.
Job Responsibilities:
- Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
- Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
- Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
- Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
- Stay familiar with Singapore roads for efficient navigation and delivery.
- Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).
Job Qualifications:
- Possess a valid Class 3/4 driving license with no adverse driving records.
- Minimum of 3 years of driving experience in a similar role.
- Physically fit, able to manage the manual handling of heavy items.
- Willingness to learn and operate pallet jacks (training will be provided).
- Familiarity with Singapore's road network is advantageous.