- Plan and execute day-to-day shipping operations including packaging materials, delivery schedules, transport booking, documentation dispatch and other related matters.
- Prepare shipping documentation timely and accurately according to customer’s requirements. Upload shipping documents into customer’s online portal.
- Track, monitor and manage service performance of external vendors (ie. metal boxes delivery, shipment transit time).
- Communicate on daily basis with customers and vendors on shipment related matters.
- Check and verify vendor’s billing for payment purposes.
- Analyze shipping data and trends, identify operational gaps and execute improvement opportunities.
- Perform other ad-hoc tasks and project support, if required.
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