THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.
You will be part of the Events Management & Planning teams to manage daily centre group visits and events operations, resource allocation, coordinating and achieving performance objectives for SDC.
Responsibilities:
- Itinerary planning for organised school/corporate visits and coordination of all resources, reservation and booking of tickets and setup required.
- Ensuring day-to-day operational requirements are executed in accordance with safety regulations and business objectives.
- Coordinate with other business units and external clients on event operations and resource management for events such as family days, workshops, product launches and SDC’s Signature events.
- Procurement through Tenderboard for necessary logistics and services to support centre and event operations.
- Overall in-charge (on-site) of the operations for events, school & group visits.
- Other ad-hoc duties as assigned by Manager/GM, SDC.
Critical Accountabilities:
- Planning and liaison between stakeholder and vendors in the conduct of Visitor Experience Survey.
- Plan and execute pre-event and post-event operations meetings.
- Itinerary planning for events, school/group visits coordinating related reservations, bookings and resources.
- Manage (and execute) all event related administrative duties and documentation including procurement of logistics and services.
- Planning for the conduct of Visitor Experience Survey.
- Sourcing, liaison and negotiation sponsors, partners and event suppliers for events and organised school/group visits.
- Develop and manage crowd control and evacuation plans with various stakeholders.
- Manage escalated on-site issues.
- Provision of reports, feedback and reviews after events.
Requirements:
- Min. Diploma in Business, Tourism Management, Hospitality or equivalent.
- Detail-oriented with a strong desire to be successful.
- Able to think creatively and problem-solve in high-pressure situations.
- Must possess a strong work ethic as well as a dedicated and positive attitude.
- Excellent communication skills both verbal and written; and good workflow planning and organization skill is preferable.
- Ability to engage effectively with senior executives, top management personnel from the industry.
- Professional demeanour and appearance.
- Must be team-oriented and able to work collaboratively with strong interpersonal skills; pleasant and professional always, with co-workers and vendors.
- Ability to work on weekends and holidays.
