We offer annual wage reviews and substantial opportunities for salary growth, directly linked to your performance and the company’s overall success. Our commitment to recognizing and rewarding high achievers ensures that you will be supported and valued as you progress in your career.Our competitive compensation package not only includes a base salary but also offers the potential for annual bonuses and performance-based raises, ensuring that your hard work and contributions are consistently acknowledged.
We provide a dynamic and collaborative work environment, offering continuous opportunities for both professional growth and personal development.If you are passionate about client relations and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity and become part of our team.
Roles and Responsibilities
- Oversee the issuance of insurance policies and ensure accuracy in documentation.
- Maintain organized records of issued policies, ensuring all information is up-to-date and accessible.
- Process incoming insurance applications in a timely manner.
- Provide updates and case management support to underwriters.
- Assist in tracking and managing cases from application to policy issuance.
- Prepare and issue invoices for policyholders.
- Handle the preparation of credit notes when necessary, ensuring financial accuracy.
Learning Outcomes and Objectives
- Utilize strong communication skills to complete workplace tasks efficiently.
- Engage with colleagues and customers in a clear and professional manner to facilitate smooth operations.
- Ensure adherence to the Personal Data Protection Act (PDPA) when handling personal data during workplace tasks.
- Maintain confidentiality and integrity of sensitive customer information.
- Develop the ability to identify, understand, and manage customer needs and expectations effectively.
- Apply problem-solving skills to provide solutions that align with customer requirements.
- Gain hands-on experience in addressing a variety of customer inquiries and requests promptly and accurately.
- Adapt to different customer scenarios to ensure a positive experience.
- Acquire the skills necessary to manage service breakdowns, ensuring quick and efficient recovery.
- Learn to handle challenging situations and turn them into opportunities to enhance customer relationships.
