We are seeking a highly organized and detail-oriented Crewing Assistant to join our dynamic ship management team. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our vessels by providing comprehensive administrative and logistical support to our crew members.
Responsibilities:
Crew Changes and Shore Visits:
- Manage crew sign-on/sign-off procedures in strict adherence to the latest Maritime and Port Authority of Singapore (MPA) requirements.
- Prepare and submit necessary documentation for crews back from home leave.
- Coordinate with relevant authorities, agents, and internal departments to ensure seamless crew changes.
Crew Onboarding and Documentation:
- Liaise with new crew members to arrange their entry, travel, accommodation, medical check up and MOM WP registration.
- Consolidate and verify personal details, documentation, and certifications, including online authentication of certificates.
- Issue Personal Protective Equipment (PPE) to new and existing crew members, maintaining accurate stock records.
- Applying Flag state documents for crew.
Recruitment and Interview Coordination:
- Assist in the recruitment process by arranging interviews for ratings candidates.
- Coordinate with the Marine & Technical Managers to schedule officer / engineer interviews and ensure a smooth candidate experience.
Administrative Support:
- Perform essential administrative tasks such as filing, scanning, generating letters, recording crew details, and maintaining up-to-date records.
- Remind Technical/Marine Superintendents to deliver crew mail onboard vessels.
- Monitor crew members completing their 6-month probation period and report findings to the supervisor.
- Update ICA for crew details (New Passport No. / FIN no. expiry date)
Crew Welfare and Travel:
- Arrange transportation (sea/land) for crew members as required.
- Assist in monitoring crew personal documentation to ensure compliance with Flag State, Maritime Labour Convention (MLC), and MPA requirements.
- Report any crew issues or concerns to the supervisor promptly.
- Assist in travel arrangements for crew mobilization and demobilization, including booking air/ferry/land tickets, visa applications, and hotel accommodations.
Other Duties:
- Undertake any ad-hoc duties, projects, and activities as assigned by the supervisor.
- Ship visits for observation of crew work environment, performance, welfare and collect feedbacks on any crew personal issue.
What you should have:
- Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
- Strong understanding of crew management processes and relevant regulations (MPA, Flag State, MLC).
- 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
- Proficient in Microsoft Office Suite and crew management systems.
- Strong communication and interpersonal skills. Able to communicate in Bahasa Indonesia or Bahasa Melayu will be an advantage.
- Meticulous attention to detail and accuracy
