Responsibilities:
- To attend to customers’ inquiries/complaints through phone/email
- To handle all customers’ feedback/requests/complaints effectively & escalate report to superior accordingly
- To maintain proper and traceable documentation with proper filing index
- To prepare and follow up on DO, PO, Quotations and project progressive claims and its certification.
- To follow up and process Service Report
- Provide general administrative and clerical support
- Accounting knowledge such as AP/AR
- To generate reports for Finance Department
- To take up other ad-hoc/additional duties as required to meet department needs
Requirements:
· Minimum ‘O’ level/Diploma Qualifications
· Willing to work in a SME environment
· Able to work independently with little supervision, meticulous, multi-tasking, hardworking, possess full initiative & commitment in daily role and flexibility in problem solving
· Proficient in computer software such as MS Office and CRM
· Salary will be compensated based on relevant experience
· Able to start within short notice or immediate will be an advantage
· Bilingual in English & Mandarin, good written English & Chinese Preferred.
