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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Temp Customer Service, Customer Relations (Contract: 1 Dec 2024 to 30 Apr 2025)
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Temp Customer Service, Customer Relations (Contract: 1 Dec 2024 to 30 Apr 2025)

Business Edge Personnel Services Pte Ltd

Business Edge Personnel Services Pte Ltd company logo

Contract Duration

· 1 December 2024 to 30 April 2025


Working Location

· Ang Mo Kio


Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)


Offered Salary

  • S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills


Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter


Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

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