(EA License Number 16S8126) Our client provides warehouse and storage solutions in Singapore.
Job Description:
Our client is seeking skilled Operations Supervisors/Executives to support Managers in enhancing productivity. It is essential to achieve and maintain the required cycle times to meet the business’s projected capacity and service level agreements.
Responsibilities:
· Assist the Assistant Manager: Support daily operational activities and ensure smooth workflow.
· Effective Planning and Organization: Plan and organize daily warehouse operations to meet requirements.
· Customer Order Fulfillment: Work closely with the Customer Service Team to ensure timely and accurate fulfillment of customer orders.
· Customer Satisfaction: Achieve high levels of customer satisfaction through excellence in receiving, picking, packing, and logistics operations.
· Incident Analysis and Reporting: Investigate and analyze mistakes, provide solutions, report incidents, and conduct counseling as needed.
· SOP Compliance: Maintain all operational areas and documentation according to Standard Operating Procedures (SOP).
· Team Communication: Communicate with the warehouse operational team on operational matters or duties.
· Order Coordination: Track and coordinate orders requiring special attention (Ad hoc orders, Urgent Orders, etc.).
· Report Generation and Analysis: Generate and analyze reports for management.
· Inter-Department Coordination: Liaise with Inward and Outward movements of goods.
· Stock Taking: Responsible for perpetual and annual stock taking, and provide periodic reports on stock movements.
· Health and Safety Compliance: Ensure adherence to Health and Safety policies and procedures, supporting a safe working environment including the safe operation of equipment.
· KPI Achievement: Ensure daily and monthly KPIs/targets are met.
· Standards Compliance: Ensure compliance with Company’s project, operational, quality, regulatory, and HS&E (Health, Safety, Environment) standards, including ISO 9001, ISO 14001 requirements.
Requirements:
· Education: Diploma or Degree in Logistics/Warehouse Management or a related field.
· Experience: Minimum of 3 years of relevant experience in Logistics and Supply Chain, with prior experience in supply chain and warehouse operations for the healthcare sector.
· Knowledge: Strong understanding of Warehouse and Distribution Operations and Procedures, and familiarity with Warehouse Management Systems (WMS).
· Analytical and meticulous with an eye for details and numbers
