Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. We are seeking for talented professional, to drive and enable the vision of World’s Best and Safest Bank.
About this Role
Tech Change Program Management of Group Technology COO function is responsible for ensuring change initiatives meet objectives of employee adoption and usage. The role is responsible for supporting the creation and implementation of change management strategies and plan, with focus on people side of change, to bring employees along the changes to minimise resistance. Change program lead needs to work closely with the stakeholders within Group Tech, and relevant functions across bank to achieve the outcomes.
Responsibilities
- Supports project managers and project teams to integrate change management activities with their project plans
- Support overall Change program lead with the following:
- Impact analysis and assessment of change readiness
- Requirements gathering and propose actionable deliverables to achieve faster adoption, utilization and benefit realization
- Collaborate closely with project management team, stakeholders, change champions to align on change management plan, communication & engagement materials and timeline
- Execute, and ensure progress of interventions against plan
- Work with communication specialists and other units' change champions to develop materials to ensure effective communications, engagement and employees' learning
- Define and track success metrics
Requirements
- Demonstrated 5 - 10 years of of transformation change management
- Experience in working across different cultures and geographies
- Experience in large scale project – preferably in roles such as organization design
- Experience in change management framework e.g. ADKAR
- Proven effectiveness driving complex multi-stakeholder, cross-team programs
- Excellent in storyboarding skills, and leading workshops/ focus group sessions
- Strong organizational skills, the ability to perform under pressure in fast-paced environment and management of multiple priorities with competing demands for resources
- Solid understanding of Agile/Scrum methodologies, Project Management
- Experience in management consulting firm is a plus
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
