Store Assistant help customers make purchases by demonstrating, describing and recommending products. They also use cash registers to record transactions, which may involve using credit card machines, calculators and barcode scanners. When they are not assisting customers, Store Assistants may tidy the store, take product inventory, stock shelves and arrange product displays.
Duties & Responsibilities
- Keeping the store fully stocked
- Maintaining the highest level of visual merchandising and store conditions
- Delivering exceptional sales services for improved customer satisfaction
- Interacting with customers and identifying their needs and preferences
- Operating cash registers and point-of-sale machines
- Receiving and verifying the quality and quantity of new shipments
- Enforcing in-store security and health and safety procedures and regulation
- Exceptional customer service skills
- Excellent verbal and written communication skills
- Organizational skills and attention to detail
- Ability to stand for long periods
- Knowledge of point-of-sale software
- Strong interpersonal and problem-solving skills
- In-depth knowledge of stocked merchandise
