- Lead high-impact digital initiatives and new projects in a global environment
- Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
- 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance
Role Overview:
The Digital Project Manager will be responsible for leading the delivery of digital platforms that enhance the customer experience across online insurance purchasing, self-service, and claims management. You will collaborate with multi-disciplinary teams to develop innovative digital solutions that integrate insurance products, technology, and user experience. This role involves managing relationships with internal stakeholders, development teams, and partners, ensuring the successful delivery of digital projects and platforms across the APAC region.
Key Responsibilities:
- Lead the delivery of digital projects and platforms across the APAC region, ensuring successful rollouts and solution delivery for industry partners.
- Manage relationships with partner digital and technology teams, ensuring alignment with business goals and driving the digital agenda.
- Oversee multiple squads working on strategic and opportunistic partner segments, coordinating efforts across teams.
- Collaborate with business development teams to define and implement digital solutions for new business opportunities.
- Ensure high-quality delivery on time, within scope, and budget, adhering to digital architecture and security standards.
- Lead agile teams through sprint planning, prioritizing tasks for efficient execution.
- Manage post-launch support, platform performance, and security for digital sales platforms.
Experience & Qualifications:
- 8+ years of experience, with at least 3+ years managing web-based or mobile platforms.
- Regional experience, collaborating across multiple countries to define and deliver digital solutions.
- Strong understanding of insurance products and customer journeys (sales, service, claims).
- Experience with Atlassian Jira/Confluence, ServiceNow, and API platforms (e.g., Postman).
- Certified Agile Scrum Product Owner (preferred).
- Excellent communication, problem-solving, and organizational skills, with a proven ability to manage multiple projects in a fast-paced environment.
Argyll Scott Consulting Pte Ltd
