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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Engineering Assistant
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Service Engineering Assistant

Daikin Airconditioning (singapore) Pte. Ltd.

Daikin Airconditioning (singapore) Pte. Ltd. company logo

Responsibilities:

  • Attend to customer enquiries and complaints, including on-site calls
  • Recommend preventive measures and provide prompt and effective resolution to technical problems
  • Assuage dissatisfied customers with prompt resolutions for any product or service issues
  • Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors’ jobs
  • Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Pre-requisites

  • Diploma in Mechanical Engineering
  • Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
  • Resourceful with good analytical and interpersonal skills
  • Strong communication skills
  • Good team player with ability to lead and multi-task
  • Possess Class 3 driving license will be an added advantage

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