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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Desktop Support Lead (ITSS)
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Desktop Support Lead (ITSS)

Telistar Solutions Pte. Ltd.

Description:

  • Assist in level 1 data centre operation
  • Assist in level 1 network operation services
  • Perform daily health checks on devices (backend)
  • Monitor and report network availability through a network monitoring tool
  • Monitor the backup status of all systems
  • Maintain assets documentation and track the movement of assets
  • Update and maintain Data Center Diagram
  • Perform basic cabling-related troubleshooting
  • Participate in the disaster recovery testing exercise
  • Perform scheduled preventive maintence activities
  • Able to manage and train a team
  • Provide technical support with needed

Requirement:

  • At least 1 year experience in this field
  • Minimum Diploma or related discipline
  • Self-motivated and delivery focused
  • Ability to work under pressure and to deadlines
  • Good interpersonal and teamwork skills

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