As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.
Key Responsibilities:
• Checking in passengers
• Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops
• Gate handling duties including communicating with airline crews and coordinating departure activities with various departments
• Guiding and escorting transit passengers from arrival gate to Transfer Holding Area (vice versa)
• Assisting passenger who require special assistance
• Any other Ad-hoc duties assigned by your supervisor
Requirement
• Minimum GCE ‘O’ Level or equivalent
• Able to perform rotating shift work including weekends and public holidays
• Customer Oriented and a good team player
• Comfortable with using computer
• Able to converse and write in English confidently
Working Location:
Terminal 4
Work Timings:
Rotating Shifts (Morning, Mid and Overnight)
Timing will vary depending on operational needs
