1. Customer Prospecting:
- Identifying potential customers or leads through various channels such as online research, cold calling, referrals, and networking.
- Building and maintaining a list of prospective clients to target for sales.
2. Sales Presentations and Product Demonstrations:
- Preparing and delivering engaging sales presentations to potential clients.
- Demonstrating the value and features of the products or services to meet customer needs.
- Customizing pitches to address the specific pain points or requirements of each prospect.
3. Relationship Building:
- Establishing and nurturing long-term relationships with clients to build trust and loyalty.
- Regular follow-ups with existing and potential customers to ensure continuous engagement.
4. Negotiation and Closing Sales:
- Handling customer objections and addressing their concerns during the negotiation phase.
- Offering solutions that meet the client’s needs while also protecting the company's interests.
- Closing deals and ensuring contracts are signed or agreements are finalized.
5. Meeting Sales Targets:
- Achieving or exceeding individual or team sales goals or quotas.
- Tracking personal performance and striving to continuously improve.
6. Market Research and Analysis:
- Staying informed about market trends, competitors, and customer preferences.
- Gathering feedback from customers to understand changing demands or areas for improvement.
7. Preparing and Submitting Sales Reports:
- Keeping track of sales activities, leads, and opportunities using CRM software or sales tracking tools.
- Preparing sales reports for management, showing progress toward targets and pipeline status.
8. Customer Service and After-Sales Support:
- Providing post-sale support to ensure customer satisfaction and retention.
- Handling any issues or complaints that arise after the sale.
- Coordinating with customer service teams to ensure a smooth handoff and addressing any warranty or service concerns.
9. Collaboration with Other Departments:
- Working closely with marketing teams to align sales strategies with promotional efforts.
- Collaborating with product development, customer support, and operations teams to ensure customers receive a high-quality experience.
- Providing feedback from the field to help improve products or services.
10. Administrative Tasks:
- Managing sales contracts, invoices, and other necessary paperwork.
- Organizing client meetings, scheduling calls, and managing calendars.
11. Product Knowledge and Training:
- Keeping up-to-date with product offerings, features, benefits, and any updates.
- Attending sales training sessions to improve skills or learn about new products and strategies.
12. Developing Sales Strategies:
- Creating or participating in the development of sales strategies, pricing models, and promotional campaigns.
- Identifying new market opportunities or target segments.
This general job scope applies across many sales roles but can be adapted for specific industries (e.g., tech, manufacturing, retail) to suit the product or service being sold.
